[rt-users] E-mail Templates are only a single character

2008-10-17 Thread Timothy Butkiewicz
I applied the following (sql.queries output) to our RT database (mysql 4.1.18) and now my e-mail templates only list a single character. It appears to be the first character of the template. Like S or R. ALTER DATABASE rt3 DEFAULT CHARACTER SET utf8; ALTER TABLE ACL DEFAULT CHARACTER SET utf8;

Re: [rt-users] E-mail Templates are only a single character

2008-10-17 Thread Timothy Butkiewicz
EOF at template line 4. Somewhere I am missing a separator -Original Message- From: Panu [mailto:[EMAIL PROTECTED] Sent: Friday, October 17, 2008 11:19 AM To: rt-users@lists.bestpractical.com Cc: Timothy Butkiewicz Subject: Re: E-mail Templates are only a single character ALTER TABLE

Re: [rt-users] E-mail Templates are only a single character

2008-10-17 Thread Timothy Butkiewicz
I've managed to get the templates working, but e-mail does not appear to be generating on certain scrips and queues. I am seeing this in the log: [Fri Oct 17 17:15:13 2008] [debug]: Working on mailfield Bcc; recipients are (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:640) [Fri Oct 17 17:15:13

Re: [rt-users] RT Attachment issue from 3.6.3 to 3.8.1

2008-10-15 Thread Timothy Butkiewicz
Can we clarify this? The UPGRADING.mysql seems to allude to the fact that latin1 should be used instead of utf8. The schema says utf8, but the docs appear to say something else. I too am having issues with attachments. UPGRADING.mysql reads: * don't use utf8 as default mysql's character set,

[rt-users] Corrupted attachment issue - RT 3.8.1

2008-10-09 Thread Timothy Butkiewicz
I am having the problem with corrupted attachments after upgrading to 3.8/3.8.1 I am using mysql 4.1.18 Here are my char_set variables: mysql show variables like 'c%'; +--++ | Variable_name| Value |

[rt-users] Corrupted attachment issue - RT 3.8.1

2008-10-09 Thread Timothy Butkiewicz
I am having the problem with corrupted attachments after upgrading to 3.8/3.8.1 I am using mysql 4.1.18 Here are my char_set variables: mysql show variables like 'c%'; +--++ | Variable_name| Value |

[rt-users] RT 3.6.7 3.8.0 DBD::mysql::db column_info failed

2008-07-17 Thread Timothy Butkiewicz
Receiving the following: perl etc/upgrade/schema.mysql-4.0-4.1.pl rt3 rt 1greatsolution sql.queries DBD::mysql::db column_info failed: column_info doesn't support column selection at etc/upgrade/schema.mysql-4.0-4.1.pl line 227. DBD::mysql::db column_info failed: column_info doesn't support