Re: [rt-users] Autoreply Template Script

2015-02-03 Thread Vas
could be a long while ago. Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/Autoreply-Template-Script-tp59459p59509.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Autoreply Template Script

2015-02-03 Thread Vas
Thank you Alex for the reply. Do you think there is a way to make it instead to create an initial password for every ticket it receives? Regardless if the sender has send a request before? Thank you Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/Autoreply

Re: [rt-users] Autoreply Template Script

2015-02-03 Thread Vas
Has anyone else come across this ? Thank you Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/Autoreply-Template-Script-tp59459p59505.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Autoreply Template Script

2015-01-28 Thread Vas
-- {$Transaction->Content()} This is working fine but it only sends the option to check the current status and history of your requests only the first time you ever send an email to RT. Is there a way to make the option that the autoreply always sends a us

Re: [rt-users] How to move an existing database to a new server

2014-11-12 Thread Vas
Error: Couldn't read dir './etc/upgrade' with upgrade data Having a read around, this error comes up if you are not running from the extracted source directory. But my understanding was that /opt/rt4/sbin is the correct location because step 1&2 work with no problems. Thank you Vas

Re: [rt-users] How to move an existing database to a new server

2014-11-09 Thread Vas
Hi all, I would be most grateful if I could get an answer to my problem. thank you kind regards Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-move-an-existing-database-to-a-new-server-tp58875p58984.html Sent from the Request Tracker - User mailing list

Re: [rt-users] How to move an existing database to a new server

2014-11-07 Thread Vas
install with no data do I still need to /opt/rt4/sbin/rt-setup-database --action drop /opt/rt4/sbin/rt-setup-database --action create ? Or do I go gunzip -c rt-dump.sql.gz | psql rt4 and then /opt/rt4/sbin/rt-setup-database --action upgrade? Thank you Vas -- View this message in context

Re: [rt-users] How to move an existing database to a new server

2014-11-04 Thread Vas
which is similiar to what I used http://burn.co.nz/blog/?p=245 RT Wiki page also does not contains any recent installation guides. Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-move-an-existing-database-to-a-new-server-tp58875p58930.html Sent from the

Re: [rt-users] How to move an existing database to a new server

2014-11-03 Thread Vas
ectory when I tail -n 10 /var/log/debug Advice on how to view log files would be appreciated also. Thank you Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-move-an-existing-database-to-a-new-server-tp58875p58916.html Sent from the Request Tracker - User m

[rt-users] How to move an existing database to a new server

2014-10-21 Thread Vas
rting the old database if other steps are required first prior to importing. I would be most grateful for any input. Having searched around on the internet I did try rt-setup-database --schema and upgrade with no result. Thank you Vas -- View this message in context: http://requesttracker.85