Hi,
I found answers to my first question. By using saved search, it accomplished
what I am looking for.
Helpful Links:
http://www.gossamer-threads.com/lists/rt/users/79462
http://oit.pdx.edu/node/580
Vivian
From: Vivian Lee
Sent: Friday, December 03, 2010 2:49 PM
To: rt-users
I am not sure whether this is an issue or by design for RT.
For our current configurations, as a privileged user, I am unable to view the
tickets I requested unless I do a search for the tickets. Is there a way to
show “Open Tickets” and “Closed Tickets” in addition to “10 highest priority
t
"gbk" in outlook.
best wishes
sunnavy
On 10-11-23 12:37, Vivian Lee wrote:
> Hi,
>
>
>
> I work with Brian at Trident Microsystems. The followings are the examples
> of our issues. Hopefully, with the screen shots you would be able to see the
> issues mo
