Re: [rt-users] greetings, newbie here and a question

2006-09-22 Thread Wagener, Harald
Am 21.09.2006 19:11 Uhr schrieb Judson Main [EMAIL PROTECTED]: However, I'm thikning that a queue, called Peer Review, can be populated automagically upon resolution via a custom scrip, which dumps all resolved tickets into the queue, and if the peer determines something additional must be

[rt-users] RT-3.4 CustomKeywords in RT::DefaultSearchResultFormat ?

2006-07-28 Thread Wagener, Harald
Hello, one of my users wants to see certain CustomKeywords in the default search result. How do I accomplish this? Regards, Harald -- harald wagener technical lead it fcb wilkens an der alster 42 20099 hamburg [EMAIL PROTECTED] t. +49(0)40-2881-1252 http://www.fcb.com/de

Re: [rt-users] RT-3.4 CustomKeywords in RT::DefaultSearchResultFormat ?

2006-07-28 Thread Wagener, Harald
Am 28.07.2006 16:11 Uhr schrieb Wagener, Harald unter [EMAIL PROTECTED]: Hello, one of my users wants to see certain CustomKeywords in the default search result. How do I accomplish this? Answering myself: 'CF.{cf-no}/TITLE:foo' works fine. Regards, Harald -- harald wagener

[rt-users] RT on lighttpd anyone?

2006-07-03 Thread Wagener, Harald
Hello, did anyone successfully deploy RT on lighttpd already? Any tips or tricks? Regards, Harald -- harald wagener technical lead it fcb wilkens an der alster 42 20099 hamburg [EMAIL PROTECTED] t. +49(0)40-2881-1252 www.footeconebelding.de ___

Re: [rt-users] RTx::Statistics

2006-05-26 Thread Wagener, Harald
Hi, You might want to look at the builtin graphing feature of 3.6.x (on the search results page, below the list of results) as an alternative. Regards, Harald Am 25.05.2006 13:26 Uhr schrieb Kelly F. Hickel unter [EMAIL PROTECTED]: I haven't had time to test it against the new release

Re: [rt-users] status of Steal Ticket feature?

2006-05-18 Thread Wagener, Harald
Am 17.05.2006 23:23 Uhr schrieb Joshua Colson unter [EMAIL PROTECTED]: I can confirm this also. I have a SuperUser (using RT 3.6) who is unable to take ownership of a ticket. If I assign the OwnTicket right to the user then it works. I just hadn't gotten around to digging deeper for (what