Dear all, 

 

I'm trying to figure out an odd issue with RT. We recently upgraded to 3.8.4, 
and since then, the messages with any type of attachments (e.g. Excel, Word, 
PNG...) are no longer parsed properly. I could attach a PNG image to the ticket 
via Web GUI but not through email correspondence. 

 

Any clues? 

 

Regards,

Will


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