[rt-users] REST mail-gateway using 100% cpu

Hello, I got this process im my apache POST //REST/1.0/NoAuth/mail-gateway HTTP/1.1 It hangs there until I kill it manualy, because it takes 100% of server cpu. Is the any way to fix it, cause I don't understand the reason why it behaves so. -- View this message in context: http://requesttrac

Re: [rt-users] REST mail-gateway using 100% cpu

From: =?UTF-8?B?ICJUb21hcyBNYXLEjWl1bGlvbmlzIiA8VG9tYXMuTWFyY2l1bGlvbmlzQGJp?= =?UTF-8?B?dGVzcGFydG5lcmlzLmx0Pg==?= This line, in the mail was the problem, RT somehow hang when parsing this in I18N.pm. Any solution for this? -- View this message in context: http://requesttracker.8502.n7.nabbl

Re: [rt-users] REST mail-gateway using 100% cpu

RT 4.2.2 Apache2::CmdParms2.04/usr/lib/perl5/Apache2/CmdParms.pm Apache2::Const 2.04/usr/lib/perl5/Apache2/Const.pm Apache2::Directive 2.04/usr/lib/perl5/Apache2/Directive.pm Apache2::Log 2.04/usr/lib/perl5/Apache2/Log.pm Apache2:

Re: [rt-users] REST mail-gateway using 100% cpu

g: ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:594) [8946] [Thu Jan 16 08:35:30 2014] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:594) [8946] [Thu Jan 16 08:35:30 2014] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:594) Kevin Fal

Re: [rt-users] REST mail-gateway using 100% cpu

I don't think so. First point, correct me if I'm wrong - An 'encoded-word' MUST NOT appear in any portion of an 'addr-spec' : It says, that you can't have the following syntax: "Name Surname" See http://tools.ietf.org/html/rfc2047#page-11, the examples section, where the following is said to be

Re: [rt-users] REST mail-gateway using 100% cpu

Sorry for my lack of knowledge. Still I think that RT, to be more precise, Email::Address:List module should reject this kind of header and not stuck in infinity regex loop. What I was able to get from mail sender, he was using Microsoft Outlook Web App. -- View this message in context: htt

Re: [rt-users] REST mail-gateway using 100% cpu

Glad to hear that. Waiting for the fix. -- View this message in context: http://requesttracker.8502.n7.nabble.com/REST-mail-gateway-using-100-cpu-tp56255p56375.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Group by owner

Hello, Is it possible to group tickets in Search/Result.html by Owner? What I wanna do is: +--+ + Tickets with owner: owner1 + +-

[rt-users] upgrade-sla sets Due to (not set [RT 4.4])

Hello I have done the upgrade procedure to move from 4.2.12 to 4.4 version. Cleaned cache, started my webserver, enable SLA on all queues and then run the etc/upgrade/upgrade-sla scritp. I have noticed that the Due of all tickets is set to ('not set'). How can I avoid this? Status: rejected SLA: