-trunk-686 #1 SMP] - ie, 32-bit.
Cheers,
jan
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
Generalisation is never appropriate.
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get the most out
0x08079355 in perl_run ()
#15 0x080642fd in main ()
]]]
So the question is, has anyone seen this and do they have a workaround? (I
ask here because that's where the original question was. If my esteemed
colleague Dr. Google comes up with an answer, I'll follow up.)
--
jan grant, ISYS
at the same time, I'm about to find out.
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
I am now available for general use under a modified BSD licence.
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year
on shortly.
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
...and then three milkmaids turned up
(to the delight and delactation of the crowd).
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get
users; many of the configuration screens don't scale well with
a large number of users.
We're looking at pretty much privileging all users here (to a greater or
lesser extent) but it does cause problems, yeah.
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117
I'm hunting around to see if rt-setup-database --action insert can be
used to programmatically create a group-visible saved search - is this
doable? Can anyone point at an example? RT 3.8.4.
Cheers,
jan
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661
their results.
The rt script tool can't deal with saved searches as of 3.8.4. Is there
a plugin that'll teach it how to?
Alternatively, can the rt-setup-database tool be used to do an incremental
update to RT's state after installing the stock initialdata?
Cheers,
jan
--
jan grant, ISYS
does), or adding an additional right alongside SeeQueue
to limit which queues the X newest unowned tickets a particular user
gets.
Recommendations..?
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
Bolstered by my success
On Fri, 18 Sep 2009, jan.gr...@bristol.ac.uk wrote:
I'm in a situation where I've a large number of users in various groups.
I'd like them to be operating with some transparency, which translates
into users, by default, being able to look to see what's going on in other
queues than the
question
of a day or so ago.
I'm actually looking at running up a seperate admin interface that points
at the same backend so that all our users can CAS-authenticate. That seems
to be the line of least resistance.
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0
at the moment any hope of doing some
live integration with an external group manager is going to be a bit of a
bodge, to say the least. Maybe in RT 4?
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
Ceci n'est pas une pipe
usernames to RT, and then to rely on LDAP
if the user doesn't already exist in order to create the new account.
Unfortunately, putting RT::Authen::ExternalAuth on the @Plugins appears to
disable WebExternalAuth.
Can this be made to work? And if so, how?
Cheers,
jan
--
jan grant, ISYS
On Sun, 2 Mar 2008, Todd Chapman wrote:
This would be easy enough to do. There is a callback in 3.6 that lets
you control what Mason component is used to render a custom field.
Can you supply some details, or a pointer to this?
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk
the
Elements/QuickSearch selection. Is this as straightforward as I think it
should be?
Cheers,
jan
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
Random act of violence against bread: whole pint.
-- extract from the Hawk
to manage the visibility
of queues within UI elements.
If I'm barking up the wrong tree please let me know! - I basically can't
figure out what SeeQueue should really be for. Looking for advice as to
the best way to proceed.
Cheers,
jan
--
jan grant, ISYS, University of Bristol. http
to be a superabundance of perl date formatting libraries.
I'm just after a simple invocation that'll let me specify an
strftime-style format on a $Ticket, itself created from the usual
RT::Tickets-new(...)-FromSQL(...)-next() sequence.
Cheers in advance and again, sorry for asking the obvious.
--
jan grant
On Wed, 24 Oct 2007, Jan Grant wrote:
Apologies for this; had quite a bit of success with RT but thus far I've
done almost nothing UI-related.
I need to format a $Ticket-Due to slap it in a user-visible string; the
ISO format is what I get if I just do string catenation using
$Ticket
membership
APIs via a remote interface we'll be able to use our provisioning kit to
keep those synchronised.
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
Hang on, wasn't he holding a wooden parrot? No! It was a porcelain owl
feeling, but it'd be nice to have some kind of
inter-RT-instance capability: even if that just means divorcing the UI
from the instance and having one UI capable of fronting several RT
instances together.
Cheers,
jan
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117
of the REST interface? (I
can't see this on the wiki). Is anyone currently doing this or soon to
do it?
Thanks in advance,
jan
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
Ceci n'est pas une pipe
on that, etc. It's enough to get things moving here;
I'll try to tidy up and revisit in the light of RT::Client::REST.
--
jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
Tel +44 (0)117 3317661 http://ioctl.org/jan/
If it's broken really badly - don't fix it either
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