[rt-users] Problems with 4.0.5: printing some pages; emailing dashboards

Hi List After moving from v4.0.4 to 4.0.5 (Linux server, windows browser) we noticed the following 2 new issues: When printing certain pages, nothing will be shown below the H1 title. This was seen both with Firefox and IE We see the issue with Query Builder, Modify the user xxx, Modify

Re: [rt-users] rt-mailgate

Hi We let Apache authenticate under SSL but had problems with rt-mailgate. Our work around was to configure httpd.conf as below so that rt-mailgate could operate under port 80. No doubt there are better ways, but this is working for us. ### Force SSL for RT except the NoAuth and REST

Re: [rt-users] rt 4.0.4 (and possibly others) autocomplete custom field showing values from all other custom fields for non super useraccounts?

I can confirm the custom field autocomplete bug that Jim Lesinski describes below. RT v4.0.4, Linux, Apache. Firefox browsers on both Windows and Linux. Slightly off topic: the custom field completion did not work at all (for either user) in Internet Explorer 8. Email completion works as

[rt-users] Problems with RT4 coexisting with other ModPerl applications

Hi List, This is no longer a problem for us, because we will be running RT on its own separate server. But in case anyone is interested... When we installed RT v4.0.4 on our production linux Apache2/ModPerl server, we discovered a conflict with other Mason/ModPerl applications. When we

[rt-users] RT 4.0.3 - Email templates are not parsed

Hi I believe this is the same issue reported by Francesc Guasch fran...@telecos.upc.edu. We upgraded from 3.8.10 to 4.0.3. Email is sent as expected via our scrip, but our template is not parsed, so that we see {$Ticket-Subject}. Earlier I had upgraded from 3.8.10 to 4.0.2 but did have