Thank you Kevin, I will do my research and report back.
--
View this message in context:
http://requesttracker.8502.n7.nabble.com/Setting-owner-when-creating-ticket-tp54517p54566.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
I have setup two queue's General and Supplies. I have created two groups
General staff and Supplies Staff which include one Privileged user each.
My issue is that when a user belonging to General creates a ticket in
supplies queue, he is able set the owner which is what I don't want. Is that
the
