Hello,
I created a new file but this one does not appear in the Quick Search
users with the right to see the queue on the home page. I do not know
what the right action.
Any idea?
Thank you
Hello,
has installed RT when running 'make fixdeps' is I always ended the
following message:
SOME DEPENDENCIES WERE MISSING.
MASON missing dependencies:
XML:: RSS> = 1.05 ... MISSING
make: *** [testdeps] Error 1
I do not know how to install this dependency, because I went on the CPAN
websi
ly using RT 3.8.2 on an
> >> Ubuntu server.
> >>
> >>
> >> Issue:
> >>
> >> Users have been granted rights through group membership and then that
> >> group is assigned to a particular queue or queues. I have confirmed that
> >&
Hello,
I am looking how to change the favicon.png of RT 3.8.5. I overloaded the
image in "local/html/noauth/images" but there is no change.
Thank you
JF.
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Hello,
I configured Fetchmail to the creation of possible ticket by email and
it works except that all tickets created by email has always assigned
the same file that is file8.I configured fetchmailrc this way:
poll pop.gmail.com with protocol pop3
username 'supp...@domain.net' there with
> If that's the case, you should make a little perl script to save the
> mail in a temp file, then call the rt-mailgate 8 times, then erase the
> temp file.
>
> --
> Mathieu Longtin
> 1-514-803-8977
>
>
>
> 2009/10/21 josé fernandez
>
> Hello,
&g
Hello,
I want to use FastCGI with RT. So I installed the modules
libcgi-fast-perl and libapache2-mod-fastcgi of Apache2 and Apache2 is my
configuration:
ServerName www.example.com
DocumentRoot / opt/rt3/share/html
ErrorLog / var/log/apache2/rt/error.log
CustomLo
Thank you for your help. It's a bit better but I have a problem
apparently apache2 configuration. Here is the message I log in apache2:
[warn] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" has failed to
remain running for 30 seconds given 3 attempts, its restart interval has
been backed off to
Hello,
I installed with RT Perl works fine then I installed RT with FastCGI and
access a RT unstable. Indeed I have errors in my log FASTCGI Apache2 and
RT is often more accessible.
Do you know the cause?
[Tue Jan 26 09:11:17 2010] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" (pid 672
Hello
is it possible and if so how to add a "Forgot password" on the login
page so a user who has forgotten their password can be requested.
Thank you
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Hello
when a ticket is created via an email in RT, an email is sent
automatically, but if the user creates a ticket from the interface of RT
were not receiving email automatically and therefore we do not know that
a ticket has been created and I do not understand why.
Ideas?
Thank you
Discover R
'd like to change this
behaviour,
# Set $NotifyActor to 1
Set($NotifyActor, 0);
==
Best regards
Le 28/04/2010 11:54, josé fernandez a écrit :
> Hello
>
> when a ticket is created via an email in RT, an email is sent
> aut
Hello All,
Is it possible when an unprivileged user to create a ticket via email,
as it appears in its interface RT3 in open tickets?
Thank you
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Hello
two days I have a concern. In fact I use Fetchmail order to create
tickets via email but since two days when sending an email, the ticket
is no longer on RT I created the following message in the log fetchmail:
fetchmail: 1 message (1 déjà vu) pour myuser dans mail.toto.com.
fetchmail: mess
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