Re: [rt-users] RT Migration to new HW and version

Those are the exact steps we took when we migrated to new HW and upgraded to latest; except, we are using mysql instead of Oracle. We migrated from 3.8 to 4.0.8 Note: for step 4, I ran make upgrade-database. It mentions this in README   Good luck!     From:

Re: [rt-users] RT 3.6.4, user list too long when resolving multiple tickets

Check this out:   http://www.gossamer-threads.com/lists/rt/users/81858#81858 --- On Mon, 2/2/09, Christopher Kunz (Filoo GmbH) ch...@de-punkt.de wrote: From: Christopher Kunz (Filoo GmbH) ch...@de-punkt.de Subject: [rt-users] RT 3.6.4, user list too long when resolving multiple tickets To:

Re: [rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3/FastCGI

-users-boun...@lists.bestpractical.com] Im Auftrag von kem cho Gesendet: Freitag, 23. Januar 2009 22:19 An: Emmanuel Lacour Cc: rt-users@lists.bestpractical.com Betreff: Re: [rt-users] Strange,long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3/FastCGI Emmanuel, I also wanted

Re: [rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3 /FastCGI

Do you know which file controls this drop down box? ...replacing the dropdown with a normal textbox...   I am having exactly the same problem, but cannot find which file / code is controlling this.   Thanks for your help.  --- On Fri, 1/23/09, Torsten Brumm torsten.br...@googlemail.com wrote:

Re: [rt-users] Strange, long running MySQL Query under RT 3.6.5 / MySQL 5.0.67 /Apache2.2.3 /FastCGI

at 09:40:34AM -0800, kem cho wrote: Do you know which file controls this drop down box? ...replacing the dropdown with a normal textbox...   I am having exactly the same problem, but cannot find which file / code is controlling this.   share/html/Search/Bulk.html, replace the line with /Elements

[rt-users] RT Log file

Hi, I have a weird issue... Running RT (version 3.8.1 on suse 11) I am trying to move RT logs to /var/log/rt3/rt.log, but it keeps putting entries in /var/log/messages... Here is part of my RT_SiteConfig.pm -- #  Mail loops will generate a critical log

[rt-users] 3.8.1 - New upgrade slow on 'New Search click

Stuart, I am experiencing exactly same issue that you are seeing with your upgrade. Difference is that I went from version 3.2.2 to 3.8.1. Followed directions from README and UPGRADING. My new server is running suse 11; mysql 5.0.51; perl 5.10   I am not sure if there is any solution on this

Re: [rt-users] Upgrade 3.6 - 3.8; database corruption? (was: something wacky with users)

Hi, I upgraded my RT from version 3.2.2 to 3.8.1 and noticed the same issue (I see candidate owners who shouldn't be in the Owner drop-down menu). I am not sure what is causing this, but I do not have this problem in RT 3.2.2 I did this on opensuse 11; mysql 5; perl 5.10; apache 2   My next step