[rt-users] (no subject)

2007-05-04 Thread mfuller
I get this error when trying to get an RSS link in 3.6.3 does anyone have an Idea of the cause? error: Can't locate object method channel via package XML::RSS at /opt/rt3/share/html/Search/Results.rdf line 57. context: ... 53: 54: # create an RSS 1.0 file

RE: [rt-users] RT 4

2007-05-01 Thread mfuller
1) Better docs 2) Better API (we want to integrate with our Vtiger system) 3) Better security 4) Expanded external authentication We use multiple systems and use a single SQL database for authentication of usernames and passwords Mark Fuller BandTel Engineering

[rt-users] invalid user email

2007-04-30 Thread mfuller
Where do I change the text of the unknown user reply email Mark Fuller BandTel Customer Care 603-528-6538 Option 2 603-528-6937 FAX [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

[rt-users] RT and Vtiger integration

2007-04-04 Thread mfuller
We use Vtiger for our CRM and want to use RT for support requests. Has anyone done this? Work flow wanted Email to [EMAIL PROTECTED] RT looks up email and adds ticket in Vtiger and assigns it to group support Ticket can be commented or closed from either system Mark