Re: [rt-users] Ticket search include relationships ticket status.

2013-08-21 Thread nonnick
Just up. Thanks -- View this message in context: http://requesttracker.8502.n7.nabble.com/Ticket-search-include-relationships-ticket-status-tp54665p55062.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Ticket search include relationships ticket status.

2013-07-19 Thread nonnick
Hello all, I have a search tickets, i want to show all relationships tickets and their status columns in Show Results tab. Like when i click to Links tab of a ticket. Can we do that? Thank you. Nonnick -- View this message in context: http://requesttracker.8502.n7.nabble.com/Ticket-search

[rt-users] Create child/parent ticket on another queue

2013-06-27 Thread nonnick
for your help. Regards, Nonnick. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Create-child-parent-ticket-on-another-queue-tp54467.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Trace ticket flow when move to another queue

2013-05-27 Thread nonnick
Hi all, Just renew topic. Can someone help me. Thank all. Nonnick. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Trace-ticket-flow-when-move-to-another-queue-tp53758p54041.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT

Re: [rt-users] Auto set timeworked based on started time and lastupdated time

2013-05-16 Thread nonnick
Can someone help me this script please! Special thanks. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Auto-set-timeworked-based-on-started-time-and-lastupdated-time-tp53757p53882.html Sent from the Request Tracker - User mailing list archive at Nabble.com. --

[rt-users] Auto set timeworked based on started time and lastupdated time

2013-05-08 Thread nonnick
Hi all, I want to set time worked automatic based on: (time worked = updated time - started time). It's can show by hours/day/week... Like Duration field of JSGantt Charts. Is there any way to do this. Thanks Nonnick -- View this message in context: http://requesttracker.8502.n7.nabble.com

[rt-users] Trace ticket flow when move to another queue

2013-05-08 Thread nonnick
trace all tickets are originated form his queue and I also want to have a search that can overview all these tickets. How long do they hang in a queue, how much time it take, and where are they. I'm newbie here. Thanks so much for your help! Sorry for my bad in English, Best Regards, Nonnick