Kevin Falcone-2 wrote
> I suspect the problem is in normalization of a:4 into
> fsck.com-article://example.com/article/1 and you may just want to
> hardcode the longer link for your permissionless users.
>
> -kevin
You are absolutely correct. Full link solves it! Thanks for your excellent
help :)
Kevin Falcone-2 wrote
> What RT version. What rights do Privileged users have on the Admin
> Class.
RT version 4.2.3. After some more feedback from the privileged users, it's
likely
that the search stopped working in October or November (i.e. either when we
moved over from 4.0 to 4.2, or updated
The privileged users can't remember when the list "disappeared" from
"Rt at a glance", so I guess it's quite a while ago.
Here's the predefined search (that works for admins, but not for
privileged users):
Queue = 'HF'
AND Status != 'resolved'
AND RefersTo = 'a:4'
We have two classes, one with a
I set up a predefined search (to display on privileged users "RT at a
glance") for
tickets referring to a specific article (a:4). This article (a:4) is part of
a class
that's not supposed to show up on this group of users article dropdown list
on
the ticket reply page.
This is the way it has be
rt4 wrote
>
> C. Loos wrote
>> If your OS uses Upstart instead of SysV for Init scrips it isn't
>> guarantied that PostgreSQL starts before Apache.
>>
>> In Debian they solved the problem with an RT Init scrips which defines
>> the dependencies betwee
C. Loos wrote
> If your OS uses Upstart instead of SysV for Init scrips it isn't
> guarantied that PostgreSQL starts before Apache.
>
> In Debian they solved the problem with an RT Init scrips which defines
> the dependencies between the Database and the Webserver:
> http://anonscm.debian.org/gitw
S18apache2 and S19postgresql.
Changed postgresql to S17, but that didn't fix it.
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RT T
: DBI connect('dbname=rt4;host=localhost','rt_user',...) failed: could not
connect to server: Connection refused#012#011Is the server running on host
"localhost" (127.0.0.1) and accepting#012#011TCP/IP connections on port
5432? at /usr/local/share/perl/5.14.2/DBIx/SearchBu
