[rt-users] Custom field - check boxes, radio buttons and text boxes

2009-03-27 Thread shaker Khzym
We are currently looking at customizing RT to allow us to use a wizard type system to create problem tickets (multiple screens). We repair computers and would like to have a way to check computers in to our system and create a ticket by select check boxes and radio buttons to inform the

[rt-users] Custom field - check boxes, radio buttons and text boxes

2009-03-27 Thread shaker Khzym
Although multi-screen is ideal for us, just being able to use check boxes and radio buttons would make things alot easier. Could you explain a little further how we do this or what we can reference to get more information on this... Thank you again Brad Yarotsky Good day

[rt-users] can the customField help me to get this design

2009-03-23 Thread shaker Khzym
Dear All, I need to make this design when I fill a new Ticket . Example: Hardware Tests: Memory : Video: Sound

[rt-users] RTFM installation problem

2009-03-16 Thread shaker Khzym
Hi I try to install RTFM and I got this error when I ran make initdb /usr/bin/perl -Ilib -I/opt/rt3/local/lib -I/opt/rt3/lib /opt/rt3/sbin/rt-setup-database --action schema --datadir etc --dba RT2 --prompt-for-dba-password Setuid/gid script is writable by world. ...returned with error: 6400

[rt-users] FW: RTFM installation problem

2009-03-16 Thread shaker Khzym
Hi I try to install RTFM and I got this error when I ran make initdb /usr/bin/perl -Ilib -I/opt/rt3/local/lib -I/opt/rt3/lib /opt/rt3/sbin/rt-setup-database --action schema --datadir etc --dba RT2 --prompt-for-dba-password Setuid/gid script is writable by world. ...returned with