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OK, I am getting ever so closer to getting this to work.
I have two Custom Fields: Billable and Followup.
I want to create a followup ticket if Followup is Yes.
I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis
Here is my Bill
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Hash: SHA1
OK, I am getting ever so closer to getting this to work.
I have two Custom Fields: Billable and Followup.
I want to create a followup ticket if Followup is Yes.
I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis
Here is my Bill
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
OK, I am getting ever so closer to getting this to work.
I have two Custom Fields: Billable and Followup.
I want to create a followup ticket if Followup is Yes.
I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis
Here is my Bill
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
OK, I am getting ever so closer to getting this to work.
I have two Custom Fields: Billable and Followup.
I want to create a followup ticket if Followup is Yes.
I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis
Here is my Bil
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
OK, I am getting ever so closer to getting this to work.
I have two Custom Fields: Billable and Followup.
I want to create a followup ticket if Followup is Yes.
I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis
Here is my Bill
Hi Matt,
There's an error here:
return 0 unless $self->TransactionObj->Type eq "Resolved";
Use
$self->TransactionObj->Type eq "Status" &&
$self->TransactionObj->NewValue eq "resolved"
Regards,
Gene
At 03:24 PM 11/20/2007, Matt Westfall wrote:
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.
>
> --
> Mark Roedel
> Senior Programmer / Analyst
> LeTourneau University
>
>
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Matt
> Westfall
> Sent: Tuesday, November 20, 2007 5:25 PM
> To: rt-users@lists.b
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That still doesn't work :(
Gene LeDuc wrote:
> Hi Matt,
>
> There's an error here:
>
>> return 0 unless $self->TransactionObj->Type eq "Resolved";
>
> Use
> $self->TransactionObj->Type eq "Status" &&
> $self->TransactionObj->NewValue eq "resolv