[rt-users] Create Ticket on Resolve, but only if Custom Field is....

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 OK, I am getting ever so closer to getting this to work. I have two Custom Fields: Billable and Followup. I want to create a followup ticket if Followup is Yes. I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis Here is my Bill

[rt-users] Create Ticket on Resolve, but only if Custom Field is....

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 OK, I am getting ever so closer to getting this to work. I have two Custom Fields: Billable and Followup. I want to create a followup ticket if Followup is Yes. I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis Here is my Bill

[rt-users] Create Ticket on Resolve, but only if Custom Field is....

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 OK, I am getting ever so closer to getting this to work. I have two Custom Fields: Billable and Followup. I want to create a followup ticket if Followup is Yes. I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis Here is my Bill

[rt-users] Create Ticket on Resolve, but only if Custom Field is....

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 OK, I am getting ever so closer to getting this to work. I have two Custom Fields: Billable and Followup. I want to create a followup ticket if Followup is Yes. I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis Here is my Bil

[rt-users] Create Ticket on Resolve, but only if Custom Field is.... (Repost for the 15th time)

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 OK, I am getting ever so closer to getting this to work. I have two Custom Fields: Billable and Followup. I want to create a followup ticket if Followup is Yes. I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis Here is my Bill

Re: [rt-users] Create Ticket on Resolve, but only if Custom Field is.... (Repost for the 15th time)

Hi Matt, There's an error here: return 0 unless $self->TransactionObj->Type eq "Resolved"; Use $self->TransactionObj->Type eq "Status" && $self->TransactionObj->NewValue eq "resolved" Regards, Gene At 03:24 PM 11/20/2007, Matt Westfall wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SH

Re: [rt-users] Create Ticket on Resolve, but only if Custom Field is.... (Repost for the 15th time)

. > > -- > Mark Roedel > Senior Programmer / Analyst > LeTourneau University > > > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Matt > Westfall > Sent: Tuesday, November 20, 2007 5:25 PM > To: rt-users@lists.b

Re: [rt-users] Create Ticket on Resolve, but only if Custom Field is.... (Repost for the 15th time)

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 That still doesn't work :( Gene LeDuc wrote: > Hi Matt, > > There's an error here: > >> return 0 unless $self->TransactionObj->Type eq "Resolved"; > > Use > $self->TransactionObj->Type eq "Status" && > $self->TransactionObj->NewValue eq "resolv