Hi,
In our system we have RT tickets with many answers / comments and
sometimes cost several time to open the ticket.
Is there any way (in RT_SiteConfig for example) to put a maximum
numberof comments / responses display a ticket on screen?
For example,I want a maximum of 20 response/comment per screen.
Thanks! Best Regards
Dani
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/ / Daniel García Mejía
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Científics i Acadèmics de Catalunya
Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - dgar...@cesca.cat
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