Re: [rt-users] text box text forced to bottom?

2008-12-18 Thread Carolyn Fairman
Thanks! This works to move the signature to the top of the box, which is good. I added an extra \n\n to the top of the signature so people see they have space to write. However when I hit return after typing 'Hi,' to start the email, the cursor leaps to the bottom of the text box. Any

Re: [rt-users] text box text forced to bottom?

2008-12-17 Thread Travis Brooks
The way we did this in 3.6 (though, ironically, I don't really like top-posting...) was to create a local/html/Elements/MessageBox that differed from the original via the following patch. (I believe this took care of the cursor too, if it doesn't, let me know and I'll look up how we did that

[rt-users] text box text forced to bottom?

2008-12-17 Thread Carolyn Fairman
Hi, Is there something simple I can set that permits 1. Text entered in a Reply or Comment to be inserted at the top of the text box (above any quoted text)? 2. RTFM articles inserted at the top of the text box, again to be above any quoted text? Is there a simple config option in RT I'm mi

[rt-users] text box text forced to bottom?

2008-12-05 Thread Carolyn Fairman
When users click Reply and then start to type their response in the text box, the text gets forced to the bottom of the box. Is there a setting I missed to permit typing to go at the top of the box if that's where the cursor is? It also jumps to a wide line spacing but we can live with that.