[rt-users] Add Attachments to Custom Template

Hi, I have a template that emails a group when a ticket changes queue with the details of the request. I need to add the attachments to the email, but I cant figure out whats required to add the attachments. --- Condition : On Queue Change Action : Notify

Re: [rt-users] Add Attachments to Custom Template

Have you seen the following? http://requesttracker.wikia.com/wiki/Template#Attaching_original_attachments_to_the_mail On Tue, Jun 11, 2013 at 8:12 PM, globo michael.obr...@globoforce.comwrote: Hi, I have a template that emails a group when a ticket changes queue with the details of the

Re: [rt-users] Add Attachments to Custom Template

thanks Ruslan for the link. I made the changes and now I get the images as [cid:image001.jpg@018998C2.1ErttE250] in the email notifications. Is there anyway to get the images to attached to the email or to get the image to display correctly ? -- View this message in context: