[rt-users] An internal RT error has occurred on People tab

2016-09-08 Thread Andy Smith
Hi all, our RT system has been suffering from this annoying problem for months where, only sometimes, when you go to the "People" tab of a ticket it displays the error "An internal RT error has occurred". In the system logs I see: Sep 8 09:30:16 rt RT: [22413] Can't call method "head" on an u

Re: [rt-users] An internal RT error has occurred....

2014-07-24 Thread Kevin Falcone
On Wed, Jul 09, 2014 at 01:30:08PM -0700, Anthony24x wrote: > When trying to view ticket #27909 everything seem normal however at the > bottom of the history I see the following: > (/opt/rt4/share/html/Elements/ShowTransactionAttachments:182) > [17175] [Wed Jul 9 20:25:29 2014] [error]: Can't call

[rt-users] An internal RT error has occurred....

2014-07-09 Thread Anthony24x
When trying to view ticket #27909 everything seem normal however at the bottom of the history I see the following: Wed Dec 11 11:14:52 2013 cra...@northeast-security.com (Carl Razon) - Comments added Spoke with Tim Heutz, said he will get the "from" address. An internal RT error has occurred. Your