Hi RT Users, i'm looking for a way to create a Ticket of Type Approval via the WebUI. My Plan is to create a Button or Link, where the User can create at any time a Approval Ticket in a specific Approval Queue from inside a normal Ticket.
I know, I can do this per scrip at Create Time or similar, but I my users need a simple Link to do this. Any Ideas how I can set via a Create.html or something the Ticket Type to Approval???? Thanks for any hint. Torsten _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
