It still seems to me that a straightforward SQL search should work... no matter
how the ticket was created, although my goal is to get approvals working. I
will enable the default queue and work with that for now.
Mike
Michael James mja...@stonebridgebank.com 7/29/2010 4:43 PM
I queried the
On Fri, Jul 30, 2010 at 11:44:15AM -0400, Michael James wrote:
It still seems to me that a straightforward SQL search should work... no
matter how the ticket was created, although my goal is to get approvals
working. I will enable the default queue and work with that for now.
you really
Thanks, Kevin. Okay, I now see that approval != ticket and that's why the quick
search wouldn't work. Still can't see the approvals on the Approval page,
however. I will enable __Approvals and see about getting things to work from
there.
Mike
Kevin Falcone falc...@bestpractical.com 7/30/2010
