Re: [rt-users] Auto-created users not does not appear...

2008-03-27 Thread Fábio M. Catunda
Mr. Crocker, Good that the "mailbox full" message is ok, I was afraid that the list could be down for some reason! I did the SuperUser thing just for testing purpose, I was kind of desperate, as it did not work, I removed it. I was composing a huge message with all my groups, queues and users

Re: [rt-users] Auto-created users not does not appear...

2008-03-26 Thread Kenneth Crocker
Fabio, It all depends on how you grant rights' to the queues. If you have groups with the correct rights to the correct queues, then you will need to add these users to one of your existing groups OR grant some of these rights globally to "Everyone", "Privileged", "Requestor", or whate

[rt-users] Auto-created users not does not appear...

2008-03-26 Thread Fábio M. Catunda
Hi, I have a lot of auto-created users in my RT installation, they are readed from a LDAP directory when an e-mail is received. The question is that those users do not appear on every drop-down, so I can't select them as search criteria and etc. Is there a way to make them appear? RT 3.6.1-4