Re: [rt-users] Big problem with encoding subject

2013-09-27 Thread Alex Vandiver
On Mon, 2013-09-23 at 23:29 +0200, Albert Shih wrote: YESSSI find the problem. The problem come with the new version of p5-Encode-2.55 We've confirmed the bug; it is caused by Encode = 2.53, and will be fixed in RT 4.0.18 and 4.2.0. Until 4.0.18 is released, we suggest

Re: [rt-users] Big problem with encoding subject

2013-09-23 Thread Albert Shih
Le 20/09/2013 à 23:01:56+0200, Albert Shih a écrit Le 20/09/2013 à 08:58:35+0400, Ruslan Zakirov a écrit Hi, You didn't say how to reproduce the problem. Should it be email? Should it be UI? Only from email. When I send a email with some utf-8 character inside the subject

Re: [rt-users] Big problem with encoding subject

2013-09-23 Thread Albert Shih
Le 23/09/2013 à 22:30:21+0200, Albert Shih a écrit Any help ? I'm totally stuck with this problem. The point is not only because I lost some UTF-8 character, but because with some UTF-8 in the subject some scrip don't work, the mail isn't send by RT to the requestor (for example).

Re: [rt-users] Big problem with encoding subject

2013-09-23 Thread Albert Shih
Le 23/09/2013 à 23:09:26+0200, Albert Shih a écrit } and the thing is in the log I find Sep 23 23:05:49 support-9 RT: In Action/Sendmail.pm 'Subject' and '[Support #5] AutoReply: Essai, \xc3\xa9, \xc3\xa0, \xc3\xa3 ' before Sep 23 23:05:49 support-9 RT: In Action/Sendmail.pm

Re: [rt-users] Big problem with encoding subject

2013-09-20 Thread Albert Shih
Le 20/09/2013 à 08:58:35+0400, Ruslan Zakirov a écrit Hi, You didn't say how to reproduce the problem. Should it be email? Should it be UI? Only from email. When I send a email with some utf-8 character inside the subject the problem appear. I try to track the problem, so I installe a

[rt-users] Big problem with encoding subject

2013-09-19 Thread Albert Shih
Hi, I just upgrade to rt 4.0.17 under freebsd. After the upgrade we got a big problem with encoding subject. If the subject is detected as utf-8 RT re-encode so a subject like Essai é is encode like Subject: =?UTF-8?B?W21hdGguY25ycy5mciAjMzM3OV0gRXNzYWkgw6k=?= but since my upgrade

Re: [rt-users] Big problem with encoding subject

2013-09-19 Thread Albert Shih
Le 19/09/2013 à 12:05:02+0200, Albert Shih a écrit Hi, I just upgrade to rt 4.0.17 under freebsd. After the upgrade we got a big problem with encoding subject. If the subject is detected as utf-8 RT re-encode so a subject like Essai é is encode like Subject:

Re: [rt-users] Big problem with encoding subject

2013-09-19 Thread Ruslan Zakirov
Hi, You didn't say how to reproduce the problem. Should it be email? Should it be UI? On Thu, Sep 19, 2013 at 6:50 PM, Albert Shih albert.s...@obspm.fr wrote: Le 19/09/2013 à 12:05:02+0200, Albert Shih a écrit Hi, I just upgrade to rt 4.0.17 under freebsd. After the upgrade we got