Re: [rt-users] Blank Web page when clicking on some queues in RT3.8.1

2008-09-08 Thread Chris Nelson
I'm sorry for being such a newbie. I've searched all over and can't seem to figure out how to enable logging. I went into RT_SiteConfig.pm and added these lines: #Logging Set($LogToFileNamed , '/opt/rt3.8/etc/rt.log'); Set($LogToSyslog , 'debug'); Then I changed the permissions for rt.log to b

Re: [rt-users] Blank Web page when clicking on some queues in RT3.8.1

2008-09-08 Thread Chaim Rieger
Chris Nelson wrote: > Thanks for the response. I can't find the file called rt.log. I've done > a locate for it and it doesn't show up - might it be called something > else? (I would not have changed it's default value on purpose). rt.log is only created is you tell rt to log to a specified rt

Re: [rt-users] Blank Web page when clicking on some queues in RT3.8.1

2008-09-08 Thread Chris Nelson
Thanks for the response. I can't find the file called rt.log. I've done a locate for it and it doesn't show up - might it be called something else? (I would not have changed it's default value on purpose). Here is my RT_SiteConfig.pm file (where I've only changed the db info so it doesn't have my

Re: [rt-users] Blank Web page when clicking on some queues in RT3.8.1

2008-09-08 Thread chaim . rieger
Can you post your RT_Siteconfig and the output. From your rt.log please Sent via BlackBerry from T-Mobile -Original Message- From: "Chris Nelson" <[EMAIL PROTECTED]> Date: Mon, 8 Sep 2008 10:01:59 To: Subject: Re: [rt-users] Blank Web page when clicking on some queues in RT