David
Chandek-Stark
Sent: Thursday, November 30, 2006 10:26 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Bug: Reminder can't be resolved if queue has changed
After posting about a user who created a reminder that couldn't be
resolved, I think I've found the culprit.
- T
After posting about a user who created a reminder that couldn't be
resolved, I think I've found the culprit.
- The ticket was in the General queue
- She created the reminder on the ticket
- She moved the ticket to another queue
When I moved the ticket back to the General queue, the reminder reap