On Wed, Oct 05, 2011 at 11:09:11AM +0200, Lars Braeuer wrote:
> thanks for pointing that out. I just noticed that Ruslan replied to me
> off-list, so we were
> already talking about that.
>
> He noted, that one might run into problems, when a ticket starts with
> something else than type
> "Crea
Am 03.10.2011 16:07, schrieb Kevin Falcone:
> On Tue, Sep 27, 2011 at 06:37:47PM +0200, Lars Braeuer wrote:
>> Hi,
>>
>> I was wondering if it is possible to allow a priviledged user to start a
>> ticket as type
>> "comment" instead type "reply". We are using 4.0.0 and I haven't seen
>> anything
On Tue, Sep 27, 2011 at 06:37:47PM +0200, Lars Braeuer wrote:
> Hi,
>
> I was wondering if it is possible to allow a priviledged user to start a
> ticket as type "comment"
> instead type "reply". We are using 4.0.0 and I haven't seen anything like
> this in the changelog of
> 4.0.{1,2}.
>
> We
Hi,
I was wondering if it is possible to allow a priviledged user to start a ticket
as type "comment"
instead type "reply". We are using 4.0.0 and I haven't seen anything like this
in the changelog of
4.0.{1,2}.
We have the following problem:
Sometimes we open a new ticket (i.e. "New ticket in
