Look into the Set($NotifyActor, 0); setting. Also, this place is great for searching archives http://www.gossamer-threads.com/lists/rt/users/
________________________________ From: [EMAIL PROTECTED] on behalf of Mark Speener Sent: Wed 8/27/2008 6:31 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] CC not sending all e-mails I have a user who likes to CC himself on tickets he created and is replying to. If he CC's an outside user the e-mail is delivered but when he CC's himself he does not get an e-mail. Is there something I have to configure so he gets these e-mails. Just for clarity, the user is creating a ticket then replying to it and doing an RT-Send-CC to himself and an external recipient. The external recipient gets an e-mail but the user does not. Thanks.
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
