Re: [rt-users] CLI question

2013-09-11 Thread Ruslan Zakirov
Hi, It's very much expected for seconds to be there if the data is from DB. Can you describe situation in more details? On Mon, Sep 9, 2013 at 6:16 PM, Nathan Cutler presnyprek...@gmail.comwrote: In case anyone is interested, I patched the 'rt' script to fix the problem: # diff -u rt.old rt

Re: [rt-users] CLI question

2013-09-09 Thread Nathan Cutler
In case anyone is interested, I patched the 'rt' script to fix the problem: # diff -u rt.old rt --- rt.old 2013-08-14 20:46:23.0 +0200 +++ rt 2013-09-09 16:06:20.0 +0200 @@ -1698,6 +1698,8 @@ $mon = $month{$monstr} if exists $month{$monstr}; } elsif (

[rt-users] CLI question

2013-09-05 Thread Nathan Cutler
I'm trying to use the 'rt' command line script. It's working, except for an annoying error message: $ rt list status='new' Query:status='new' Ticket Owner QueueAge Told Status Requestor Subject Unknown date

[rt-users] CLI question

2008-10-17 Thread Roy El-Hames
Hi ; Using rt-3.6.3 Is there a bug in using: ./rt edit ticket/$tid add cc=[EMAIL PROTECTED] or am i doing something wrong, I get back # Syntax error. and the ticket detail (as if show ticket) ; the add seems not to work with anything add bcc or add CF- do not work either ?? Similar the del

[rt-users] CLI question

2008-06-05 Thread Kenneth Crocker
To all RT users, I wanted to know if I could use CLI to batch create a bunch of tickets with specified ticket numbers (for old tickets. The numbers would be WAY lower than currently used). The RT Essentials book mentions the ability to create/edit/show a ticket, but no specifics on

Re: [rt-users] CLI Question - Add Users to group per Scrip

2007-03-01 Thread Torsten Brumm | Kuehne + Nagel
Hi Joe, Thanks, it works very well, you saved my many hours of work!!! I owe you a beer! Torsten On 28.02.2007 14:53 Uhr, Joe Casadonte [EMAIL PROTECTED] wrote: On 2/27/2007 7:15 AM, Torsten Brumm wrote: And line 38 looks like: my($status, $msg) =

Re: [rt-users] CLI Question - Add Users to group per Scrip

2007-02-28 Thread Joe Casadonte
On 2/27/2007 7:15 AM, Torsten Brumm wrote: And line 38 looks like: my($status, $msg) = $group-{$groupname}-AddMember($user-id); I'm not sure if the AddMember is defined in this routine, but i found: Cut and paste error on my part. I think that line should read: my($status, $msg) =

Re: [rt-users] CLI Question - Add Users to group per Scrip

2007-02-16 Thread Joe Casadonte
On 2/16/2007 2:11 AM, Torsten Brumm wrote: my(@users) = GetListOfUsernames(); Do you get with this a list from RT Users Table ? Well, for me I was reading the names out of an Excel file, creating the users first, and then adding them to a bunch of different groups. I guess what I'm saying

[rt-users] CLI Question - Add Users to group per Scrip

2007-02-15 Thread Torsten Brumm | Kuehne + Nagel
Hi, Again just another question for the CLI Part. Has anyone a idea how to add a set of users per scrip to a group? Lets say, i have a list of 500 User that are needed to be member of a single group? -- With kindest regards Torsten Brumm Kuehne + Nagel Datacenter Hamburg Bauerbergweg 25 22111

Re: [rt-users] CLI Question - Add Users to group per Scrip

2007-02-15 Thread Bob Goldstein
Hi, Again just another question for the CLI Part. Has anyone a idea how to add a set of users per scrip to a group? Lets say, i have a list of 500 User that are needed to be member of a single group? This isn't a direct answer, but several months ago I was wrestling with a similar issue of

Re: [rt-users] CLI Question - Add Users to group per Scrip

2007-02-15 Thread Joe Casadonte
On 2/15/2007 11:04 AM, Torsten Brumm | Kuehne + Nagel wrote: Again just another question for the CLI Part. Has anyone a idea how to add a set of users per scrip to a group? Lets say, i have a list of 500 User that are needed to be member of a single group? I did something similar via a full

Re: [rt-users] CLI Question - Add Users to group per Scrip

2007-02-15 Thread Torsten Brumm
Hi Joe, thats exactly what i'm looking for. Just a small question to this scrip: my(@users) = GetListOfUsernames(); Do you get with this a list from RT Users Table ? Thanks Torsten 2007/2/15, Joe Casadonte [EMAIL PROTECTED]: On 2/15/2007 11:04 AM, Torsten Brumm | Kuehne + Nagel wrote:

[rt-users] CLI Question: Set dependson value via CLI?

2006-08-22 Thread Jim Brandt
I've searched and played around with the CLI interface but I can't find a way to set or modify items in the 'Links' section, specifically depends on or is depended on by. Am I just missing something? I'm attempting to script some actions against RT and my next step to add the depends on