All
Given its Christmas I did not expect a reply today :) so I installed and
configured RTFM and using this for canned replies.
Works a treat and no impact on performance.
B.Rgds
Naresh
On 25 December 2010 11:46, Naresh Maharaj wrote:
> Dear All
>
> Have read the following article and follow
Dear All
Have read the following article and followed it ditto..
http://requesttracker.wikia.com/wiki/CannedReplies
To no avail, I was unable to get any functional or cosmetic differences in
RT.
Been sifting through the rt-users archives and web comments alike.
Given that I am unable to get th
I think you're talking about RTFM and I believe you should upgrade it too.
On Mon, May 4, 2009 at 8:57 PM, Asif Iqbal wrote:
> Hi
>
> I just realized the canned replies are missing since the upgrade from
> rt-3.4.5 to rt-3.8.2. I have the old instance backed up. How do I revive
> them?
>
> Thanks
On Mon, May 4, 2009 at 12:57 PM, Asif Iqbal wrote:
> Hi
>
> I just realized the canned replies are missing since the upgrade from
> rt-3.4.5 to rt-3.8.2. I have the old instance backed up. How do I revive
> them?
>
Found it under local/html dir. Thanks
>
> Thanks
>
> --
> Asif Iqbal
> PGP Key:
Hi
I just realized the canned replies are missing since the upgrade from
rt-3.4.5 to rt-3.8.2. I have the old instance backed up. How do I revive
them?
Thanks
--
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is
On Thu, Sep 4, 2008 at 11:46, Ruben Lehmann <[EMAIL PROTECTED]> wrote:
> Hi
>
> Is it possible to have attachments directly attached to a template. So if I
> choose this template as canned reply the attachment will be
> attached as well?
>
I would suggest that the proper way to handle this is to p
Hi
Is it possible to have attachments directly attached to a template. So
if I choose this template as canned reply the attachment will be
attached as well?
Thanks Ruben
Monzoon Networks AG
Ruben Lehmann
--
Nomadic Workers - hotspot.monzo
hi,
i tried to get canned replies working in rt version 3.8 but no chance.
i followed the instructions on this site:
http://wiki.bestpractical.com/view/CannedReplies
any tips for me?
thx,
raphael
___
http://lists.bestpractical.com/cgi-bin/mailman/lis
Dear All,
I am successfully using the "CannedReplies" contribution that can be
found in the rt wiki. This contribution allows the use of templates as
predefined text-modules to insert into a reply or comment when updateing
a ticket.
My users are now asking to use this functionality when creating
I've been thinking about the last request we have from our CS dept, to
have easy access to a list of answers to common questions. I've read
through the CannedReplies page on the wiki, and also read the intro to
RTFM.
Obviously, simple is good, and after reading the intro, RTFM might be
mo
At Thursday 1/24/2008 10:31 AM, Steve Cochran wrote:
>I've been thinking about the last request we have from our CS dept, to
>have easy access to a list of answers to common questions. I've read
>through the CannedReplies page on the wiki, and also read the intro to
>RTFM.
>
>Obviously, simple is
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