Just a final note on this - After doing some more investigation, it seems
that while Request Tracker doesn't restrict you from creating 2 (or more)
drop down values at the same level with the same string value, it also
does't use the record ID to filter subsequent drop downs either. - it uses
the
We have a similar setup, and I'm afraid there isn't much you can change
about it (to my knowledge at least).
We've made it look like this: (CF names)
- Item A
- Item B
- Item C
When it comes to the search builder you'll see duplicate values, but if you
search on Item C with
On Fri, Nov 11, 2011 at 03:01:18PM -0500, Jim Lesinski wrote:
Hi,
In request tracker, how would you recommend setting up your dependent drop
down lists that
have a consistent drop down value for multiple parent values? Below, under
the 1st level
Administration value, I show an
I wouldn't think that the searchbuilder would show the same string value
though if you have the value occurring multiple times based on a parent
field. In my example below the value softwarename1.1 will show up in the
searchbuilder each time I have entered it for that field.
What I was suggesting
I had some time after work to code up a possible solution for the
searchbuilder. I am new to perl so feel free to correct me.
Below is a snippet of code from /html/Elements/SelectCustomFieldValue,
starting at line 48. I have added my name after the lines I added to make
the search builder drop
I don't know anything about your patch, but with Perl, it is more common to
write something like...
next if $seen{ $value-Name }++;
From: Jim Lesinski [mailto:jim.lesin...@gmail.com]
Sent: Monday, November 14, 2011 07:06 PM
To: rt-users@lists.bestpractical.com
Right, but I think then I'd have to build an array of names and then iterate
through that second array to output the option values. I am not sure which
would be more efficient but there is probably a better way to do it.
Either way the result of the code would be ideally added to the base
The array of names is get-at-able with keys %seen
From: Jim Lesinski [mailto:jim.lesin...@gmail.com]
Sent: Monday, November 14, 2011 08:19 PM
To: Josh Narins
Cc: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Categories are based on... How to handle the
