Re: [rt-users] Change the Modify Ticket options on blue bar

2008-05-29 Thread Kenneth Crocker
Stephen, Toward the bottom of the code in file Tabs the following code exists: if ( (defined $actions-{A} || defined $actions-{B} || defined $actions-{C}) (defined $actions-{E} || defined $actions-{F} || defined $actions-{G}) ) { if(defined $actions-{C}) {

Re: [rt-users] Change the Modify Ticket options on blue bar

2008-05-29 Thread Stephen Turner
At 03:49 PM 5/29/2008, Kenneth Crocker wrote: Stephen, Toward the bottom of the code in file Tabs the following code exists: if ( (defined $actions-{A} || defined $actions-{B} || defined $actions-{C}) (defined $actions-{E} || defined $actions-{F} || defined $actions-{G}) ) {

Re: [rt-users] Change the Modify Ticket options on blue bar

2008-05-29 Thread Kenneth Crocker
Stephen, I got it. It works great! I made different and more substantial changes to restrict what options will show based on current status. This will drop the number of 'clicks' from 3 to 1 for these new statuses. My users will be very happy about this. Thanks. Kenn LBNL On

Re: [rt-users] Change the Modify Ticket options on blue bar

2008-05-28 Thread Stephen Turner
At 04:04 PM 5/27/2008, you wrote: Stephen, Thanks for the code example. I used it as the basis for the code I wanted to add. The Tabs layout now shows what I want, but when I click any of the new options, nothing happens. This is what my new code looks like: if ($args) {

Re: [rt-users] Change the Modify Ticket options on blue bar

2008-05-28 Thread Kenneth Crocker
Stephan, Thanks, and good idea. This additional piece of code you gave me will allow me to simplify the use of our new ticket status values. That alone, will make the use of our Approval/Prioritization QA workflow processes much easier. And after all, that IS the whole point here.

Re: [rt-users] Change the Modify Ticket options on blue bar

2008-05-16 Thread Stephen Turner
At 08:16 PM 5/15/2008, Kenneth Crocker wrote: To all, I want to add a couple options to the blue bar where it displays open comments reply resolve. Where would I find that code and any related elements? thanks in advance. Kenn LBNL Kenn, These links are defined in

[rt-users] Change the Modify Ticket options on blue bar

2008-05-15 Thread Kenneth Crocker
To all, I want to add a couple options to the blue bar where it displays open comments reply resolve. Where would I find that code and any related elements? thanks in advance. Kenn LBNL ___