On Mon, Sep 12, 2016 at 7:11 PM, Tim Gustafson wrote:
> Hi,
>
> We just moved a bunch of users to an RT instance that uses LDAP
> authentication, as opposed to RT-specific passwords. Some of our
> users don't read our announcement e-mails (imagine that...) and are
> trying to log
Hi,
We just moved a bunch of users to an RT instance that uses LDAP
authentication, as opposed to RT-specific passwords. Some of our
users don't read our announcement e-mails (imagine that...) and are
trying to log in using their old RT-specific password, which is
causing them to send e-mails