More detailed information:
This is a bit more of what I have attempted, what I think are my
possibilities and an overview of the desired end result.
I realise I can't stop a transaction but I can't think of (or find) a good
alternative to what I require.
I would have thought a Mandatory
More detailed information:
This is a bit more of what I have attempted, what I think are my
possibilities and an overview of the desired end result.
I realise I can't stop a transaction but I can't think of (or find) a good
alternative to what I require.
I would have thought a Mandatory
Hi rt-users,
I have created a Custom Field 'Unit' with a new RT install.
I gave it the '(?#Mandatory).' validation regex and a possible list of 3
values.
I require this field to be filled in before it changes Queue but it seems
like it is only checked before the ticket is resolved. I can
