Hello, I read your code to cloning queues.
I work in a small project, and i need this workflow: --->ticket (queue A) cloning ticket to (queueB) "on Resolve" That mean i have the original ticket on queue A(resolved) and a clone on queue B. I can copy a ticket, (create a new), and copy the filds i need, but i don't know the method to copy the TicketHistory. $Ticket->Content... don't work Can you help me? Tanks best regards. Marco
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!