Hi all,
Scenario:
RT 3.8.1
We set up TicketCustomFields as mandatory, this works fine if you open a ticket
and work on it. But if you look into the queue you are able to close a ticket.
Shouldn't there also come a warning that a mandatory field is not filled? We
want to make sure !mandatory!
On 4/5/2011 10:28 AM, Holger Haase wrote:
Hi all,
Scenario:
RT 3.8.1
We set up TicketCustomFields as mandatory, this works fine if you open a
ticket and work on it. But if you look into the queue you are able to
close a ticket.
Shouldn’t there also come a warning that a mandatory field is
