ts.bestpractical.com
> [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin
> Falcone
> Sent: Friday, January 07, 2011 9:44 AM
> To: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Copy Multiple value CF to the child ticket
>
> On Thu, Jan 06, 2011 at 02:04
07, 2011 9:44 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Copy Multiple value CF to the child ticket
On Thu, Jan 06, 2011 at 02:04:41PM -0500, Ahmed, Mohammed Naweed
(LNG-BCT) wrote:
>
> I am using version 3.8.4 so CustomFieldValuesAsString is not
available.
>
> I
On Thu, Jan 06, 2011 at 02:04:41PM -0500, Ahmed, Mohammed Naweed (LNG-BCT)
wrote:
>
> I am using version 3.8.4 so CustomFieldValuesAsString is not available.
>
> I changed the template like this:
> CustomField-n: {
> my $separator = "\n";
> my $CFValue = $Tickets{'TOP'}
---Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Tuesday, January 04, 2011 5:03 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Copy Multiple value CF to the child ticket
On Tue,
---Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Tuesday, January 04, 2011 5:03 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Copy Multiple value CF to the child ticket
On Tue,
On Tue, Jan 04, 2011 at 03:19:45PM -0500, Ahmed, Mohammed Naweed (LNG-BCT)
wrote:
>I am creating a child ticket with some of the custom fields populated from
> the parent ticket.
>I know that we can copy the values of the parent CF to the child CF by:
>
>
>
> CustomField-n: {$Ticke
I am creating a child ticket with some of the custom fields populated
from the parent ticket. I know that we can copy the values of the parent
CF to the child CF by:
CustomField-n: {$Tickets{'TOP'}->FirstCustomFieldValue('CF Name')}
But, how to copy multiple-value CF to the child ticket? T
