RE: [rt-users] Corres messages

Roy El-Hames wrote: > Kenneth, > I think you meant Martyn, We do n't have NotifyActor enabled, (I know > what I did so don't need an email to tell me).. however as I > understand it, Martyn need NotifyActor enabled and should disable any > scrips for Owner change except f

Re: [rt-users] Corres messages

Kenneth, I think you meant Martyn, We do n't have NotifyActor enabled, (I know what I did so don't need an email to tell me).. however as I understand it, Martyn need NotifyActor enabled and should disable any scrips for Owner change except for Notify Owner (if that make sense). Roy Kenneth C

Re: [rt-users] Corres messages

Might this be the NotifyActor variable, or am I mis-reading the question? Martyn Routley wrote: Hi Am I being dense(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay! By default, when a message is sent to rt, a response is sent to the requestor and

Re: [rt-users] Corres messages

Roy, Once the user takes the ticket, he becomes the owner, so why would he want an e_mail telling him he took a ticket when he KNOWS he took a ticket? Kenn LBNL Roy El-Hames wrote: Adjust your global/scrips to how you want them ... Roy Martyn Routley wrote: Hi Am I being dense(Answer

Re: [rt-users] Corres messages

Adjust your global/scrips to how you want them ... Roy Martyn Routley wrote: Hi Am I being dense(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay! By default, when a message is sent to rt, a response is sent to the requestor and to the support users

[rt-users] Corres messages

Hi Am I being dense(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay! By default, when a message is sent to rt, a response is sent to the requestor and to the support users to alert them. Once the ticket has been taken by a user, the emails seem to go