Hi,
Anyone else seeing an issue with Custom Fields not saving when tickets are
created or updated by users with rights ?
For me when a new ticket is created using the SelfService interface everything
works fine ie) using /rt/SelfService/Create.html?Queue=9
All Custom Fields get saved to th
Hi,
Anyone else seeing an issue with Custom Fields not saving when tickets
are created by users with rights ?
For me when a new ticket is created using the SelfService interface
everything works fine ie) using /rt/SelfService/Create.html?Queue=9
All Custom Fields get saved to the ticke