I *think* I have it correct now.. Thanks!
-Rich
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--- Original message ---
Subject: [rt-users] Custom Fields per queue
From: Rich West
To:
Date: 08/07/2009 1:52 PM
We are ramping up our RT install here to provide more expanded services. I
did the original install (I seem to install this at every job I go to), but
it is now getting handed off to a
By correct result, I meant that it would do what I was trying for:
o Custom Field associated to all tickets regardless of queue
o Custom field associated to all tickets in queue A
o Custom field associated to all tickets in queue B
Is this possible?
-Rich
On Wed, 08 Jul 2009 14:06:54 -0700, Kev
at should be in all queues are globally setup. Perhaps that is what
you need to do...
Kevin W. Gagel
Network Administrator
Local 5448
My blog:
http://mail.cnc.bc.ca/blogs/gagel
My shared files:
http://mail.cnc.bc.ca/users/gagel
--- Original message ---
Subject: [rt-users] Custom Fields per queue
We are ramping up our RT install here to provide more expanded services. I
did the original install (I seem to install this at every job I go to), but
it is now getting handed off to another manager, and, with my help, we are
adjusting it to fit a working model that he has built. I've been using RT
