I had expected the custom field combobox to add a value to the list of values available when a value was added.
So if someone sees a drop down list with red, orange and yellow, they can enter green for the custom field and then next time anyone goes to assign a value for the custom field, they would see all four -- red, orange, yellow, green. People can set that one ticket to have green as the value but the green isn't made available for any other tickets in the future. Is this possible somehow? carolyn _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
