Re: [rt-users] CustomField value is reset or deleted back to prior value in scrip

2011-12-02 Thread Brent Wiese
eq "Status" )) { $RT::Logger->info("Made it into condition"); return 0; } 1; Any idea why that would happen? From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Crocker Sent: Friday, December 02, 2011 11:41 AM To: RT User List

Re: [rt-users] CustomField value is reset or deleted back to prior value in scrip

2011-12-02 Thread Kenneth Crocker
Brent, Without looking at your code, I can tell you that you should make the stage "TransactionBatch" (be sure to turn that on in your RT_SiteConfig.pm file). Try and see if that works. Kenn On Fri, Dec 2, 2011 at 8:49 AM, Brent Wiese wrote: > I have 4 custom fields in this scenario: > >

[rt-users] CustomField value is reset or deleted back to prior value in scrip

2011-12-02 Thread Brent Wiese
I have 4 custom fields in this scenario: 1st Approval 2nd Approval Those are both "Select One Value" dropdowns that apply to tickets. Permissions are "view" for Privileged and modify for a group allowed to approve these tickets. I have 2 additional fields: 1st Approved By 2nd Approved By Both