[rt-users] Customize create new ticket

2012-07-05 Thread Joe Harris
We recently migrated from 3.8.8 to 4.0.5 and there are some great new features which everyone is happy with but... Due to several long custom fields we have, the Basics section on the default Create a new ticket screen tends to go off the screen depending on user resolution. I looked at

Re: [rt-users] Customize create new ticket

2012-07-05 Thread Ruslan Zakirov
Hi, A screenshot would be nice. On Thu, Jul 5, 2012 at 3:30 PM, Joe Harris drey...@gmail.com wrote: We recently migrated from 3.8.8 to 4.0.5 and there are some great new features which everyone is happy with but... Due to several long custom fields we have, the Basics section on the default

Re: [rt-users] Customize create new ticket

2012-07-05 Thread Joe Harris
Unfortunately due to contracts I don't think I can, but I'll see if I can craft one a redact what needs to be hidden. Sent from my mobile device. On Jul 5, 2012, at 11:12 AM, Ruslan Zakirov r...@bestpractical.com wrote: Hi, A screenshot would be nice. On Thu, Jul 5, 2012 at 3:30 PM,

Re: [rt-users] Customize create new ticket

2012-07-05 Thread Kevin Falcone
On Thu, Jul 05, 2012 at 12:12:10PM -0400, Joe Harris wrote: Attached screenshot. The Client_Project custom field is a field we pulled directly from our billing system to populate the custom field. Users with lower resolutions the page looks like the attached. Does that get any better if you

Re: [rt-users] Customize create new ticket

2012-07-05 Thread Thomas Sibley
On 07/05/2012 09:12 AM, Joe Harris wrote: Attached screenshot. The Client_Project custom field is a field we pulled directly from our billing system to populate the custom field. Users with lower resolutions the page looks like the attached. You could use a small snippet of custom CSS to fix