Hi all, I've got a quick question around privilege use in RT. My goal is to allow designated end users to manage their own RT instances but NOT have the ability to create new users. I tried creating an admin user and giving it everything except "SuperUser" in Global -> User Rights, but that didn't work; the user could not only create users but he could also grant himself the "SuperUser" privilege. I had hoped that only "SuperUser" could actually create users, but I think that was misguided.
So the question becomes is there a way to control user administration at a level more granular than "AdminUsers" (which seems to include both user creation and the ability to grant "SuperUser" privilege)? Thanks in advance! Damon -- Damon T. Miller Director of Application Services Thinking Phone Networks [EMAIL PROTECTED] 617-649-1388 (Office) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
