[rt-users] Delete reminders

2011-03-15 Thread José Gregorio Díaz Unda
Hi all and thanks in advance. How can I delete reminders in RT 3.6.8 ? Debian Lenny with RT working like a charm. Thanks again. José Gregorio. Enviado desde mi dispositivo movil BlackBerry® de Digitel.

Re: [rt-users] Delete reminders

2011-03-15 Thread Emmanuel Lacour
On Tue, Mar 15, 2011 at 11:31:50AM +, José Gregorio Díaz Unda wrote: Hi all and thanks in advance. How can I delete reminders in RT 3.6.8 ? Just display the related ticket, select the reminder in the reminder widget, click on Save in this widget. You can also have more control on

Re: [rt-users] Delete reminders

2011-03-15 Thread Kenneth Crocker
Jose, I had to use the following scrip in 3.6.x. In 3.8.x, I don't believe this is necessary. Scrip On Resolve Condition: On Resolve Action: User-Defined Template: Global template: Blank Stage: TransactionBatch Custom Action Prep Code: # Resolve all Ticket reminders when the Ticket is resolved