At Wednesday 2/20/2008 04:25 PM, Kenneth Crocker wrote:
Stephen,
HA! I got it working. I had failed to copy modify the
ScrubHTML fiel. The titles line up with the data fine now. The
only problem I have now is that the ticket link data doesn't
display correctly. I get subject,
Stephen,
thanks. I'm definitely going to look at it. I had modified the default
set of columns in my local directory for this very purpose. It seems a
waste of time to have to delete any unwanted columns one at a time and
then to have them show up anyway in a downloaded result. Oh
At Tuesday 2/19/2008 12:53 PM, Kenneth Crocker wrote:
Stephen,
thanks. I'm definitely going to look at it. I had modified
the default set of columns in my local directory for this very
purpose. It seems a waste of time to have to delete any unwanted
columns one at a time and then
Todd,
thanks. I'll definitely look at this one and the one Stephen Turner
mentioned. Thanks a bunch!
Kenn
LBNL
On 2/16/2008 1:48 PM, Todd Chapman wrote:
You need this RT extension for better control of export to spreadsheet.
Stephen Todd,
I copied the Results.html file from /share/html/Search/ to
/local/html/Search/. Then I made the changes to
/local/html/Search/Results.html (one line for the spreadsheet link. I
also removed the code at the end of the line for RSS and Offline)
and then I added the new
To all,
I have just upgraded to 3.6.4 and am having some difficulty getting the
results of a query into a spreadsheet with the fields I selected for the
query. Instead, I get all sorts of tickets fields I did NOT select and
am missing several that I DID select. Why does RT seem to
