t to set to a default.
>
>
>
> Regards, Jim
>
>
>
> -Original Message-
> *From:* rt-users-boun...@lists.bestpractical.com [mailto:
> rt-users-boun...@lists.bestpractical.com] *On Behalf Of *Kenneth Crocker
> *Sent:* 02 June 2010 20:23
> *To:* rt-users@lists.bestpracti
-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth
Crocker
Sent: 02 June 2010 20:23
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Due date default time
Jim,
There are a couple ways. You can do it by setting the basic
Jim,
There are a couple ways. You can do it by setting the basics when you
configure a Queue. There is an option in "Basics that allows you to specifiy
the numbers of days when a ticket should be due. IT displays "Requests
should be due in days." Filling this out would do it for every ticket
Is there a way to set a default time for the 'Due Date' field?
Regards,
Jim Tambling
Network Services
Data Tote Ltd
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