Would really REALLY appreciate it if someone can take a look or give a
comment back on this issue:
Recap of Issue:
>From RT-At-A-Glance Page a user clicks on either of the links:
10 highest priority tickets I own
10 newest unowned tickets
When the new page loads the search the page is formated
Forgot to add I am using RT 3.6.7
And the default search in RT_SiteConfig.pm is:
RT::DefaultSearchResultFormat'__id__/TITLE:#',
'__Subject__/TITLE:Subject',
Status, QueueName, OwnerName, Priority, '__NEWLINE__', '',
'__Requestors__', '__CreatedRelative__',
'__ToldRelative__',
'__LastUpdatedRe
Hello all,
I am trying to figure out why I can not edit the query used for the
default at a glance page.
Process:
1) Login as Root and get to the "RT at a glance page"
2) Click edit, immediately to the right of, but on the same line as
the text "10 highest priority tickets I own"
3) Now we
