Hi All -
Just upgraded my test instance of RT from 4.0.6 to 4.0.16. The upgrade
process goes smoothly with no errors. But afterwards when I attempt to
create a ticket the web page displays the *Basics* form, and nothing else,
except an error: "An internal RT error has ocurred. Your administrat
Dug into the code...looks like I put some custom code in Create.html:
119 % if (QueueObj ->Name eq 'Desk Tasks') {
120 <& /Elements/EmailInput, Name => 'Requestors', Size => undef, Default
=> $ARGS{Requestors} || $session{CurrentUser}->EmailAddress &>
121 % } else {
122 <& /Elements/EmailInput, Na
* Max McGrath
> 119 % if (QueueObj ->Name eq 'Desk Tasks') {
One use of QueueObj has a leading $, the other does not, curious!
> 124 % $m->callback( CallbackName => 'AfterRequestors', QueueObj =>
> $QueueObj, ARGSRef => \%ARGS );
On 07/30/2013 07:25 AM, Max McGrath wrote:
> Dug into the code...looks like I put some custom code in Create.html:
>
> 119 % if (QueueObj ->Name eq 'Desk Tasks') {
> 120 <& /Elements/EmailInput, Name => 'Requestors', Size => undef,
> Default => $ARGS{Requestors} || $session{CurrentUser}->EmailAddr
Thanks Thomas. Works now that I added $. That's what I get for not being
a programmer. And yes...I must never had cleared the Mason cache.
Thanks again!
Max
--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu
On Tue, Jul 30, 2013 at 1:32 PM, Thomas Sible
