Hi Graeme;
I have very much similar script to yours, for none 7 days queues I look
up the day of the week and if its Saturday or Sunday the script exists
without doing anything ..
use POSIX;
my $datestr = strftime("%A %D", localtime); ##I need day of week
$datestr =~ m/(.*) (\d+\/\d+\/\d+)/ ;
my
Morning all
I've dug through the archives and wiki pages looking for some guidance
to follow on escalations, and I'm not quite finding the information I
need - I'm probably looking for the wrong thing...
We're using a fairly ordinary set of escalations whereby a perl script
iterates over queues a
